• Phone: 1300-44-55-74
  • healthsolutions@hills.com.au

Need help? We're here for you 24/7

You can speak with our call centre staff 24/7, 365 days a year, to make a general enquiry or access technical support. See our contact details below:


Nurse Call Support

Ph: 1300 445 574


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Ph: 1800 063 829


Patient Engagement Support

Ph: 1800 063 829
Email: Comms@hills.com.au

Our COVID Response

As the COVID-19 situation continues to change quickly, we wanted to share how we are responding to the outbreak. Our priorities remain unchanged: the health and safety of our employees and the success of the customers we serve.

We will continue to respond to service requests, and our Customer Support Team will be answering the phones 24/7 – please call us on 1300 445 574 if you have an enquiry or need technical support.

We appreciate the continued support from our customers and partners, and hope this information will be helpful as you make plans during this difficult time.

Our Service Commitment

Relationships are vital to our business – that’s why we’re committed to working with partners and customers to provide innovative solutions and deliver exceptional customer service:

• We will be there whenever you need us, 24 hours a day, 7 days a week, 365 days a year.

• We value respect, accountability, teamwork, integrity and safety and we will incorporate these values into everything we do.

• We will apply our customer service principles – to enhance the customer experience and deliver what we promise – to every customer interaction.

• We have a commitment to quality, and we will strive for excellence in all that we do, looking to innovate and create better ways with partners.

• And we recognise that good work should be acknowledge and celebrated, at work and in the community.

Send Us Your Mesage

Your Contacts

  • General Manager Sales - PES

    Fiona Johnson

    0447 343 046


  • General Manager - Operations

    Robert Magri

    0418 207 549


  • Head of Sales

    Feargal O'Farrell

    0447 149 069


Nurse Call Handset Repair Service

We have updated our handset repair service to reflect COVID-19 protocols. We would appreciate if you could complete the form provided below to ensure fast and safe service.

Handset Repair Form